OdinFortune Privacy Policy

At OdinFortune Casino, we are committed to protecting the personal data you share with us when you register, deposit, play or contact our support team. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you hold over it. By creating an account or using our services, you agree to the practices described below. If you do not agree with any part of this policy, we ask that you refrain from using our website.

Information We Collect

Here at OdinFortune, we collect several categories of information in order to provide our gaming and sportsbook services, verify your identity and comply with applicable law. We gather this data directly from you, automatically through your use of our platform, and sometimes from third parties such as payment providers.

• We collect your legal name, date of birth, email address and mobile number when you register an account, as required under our Account Usage rules.
• We collect identity and address verification documents during our mandatory KYC process, which we require before processing your first withdrawal and may request again at any time.
• We collect payment details, including card information, crypto wallet addresses and e-wallet data, when you deposit or withdraw funds via Visa, Mastercard, Maestro, Skrill, Neteller, Apple Pay or BTC.
• We track your gaming activity, wagering history, deposits, withdrawals and bonus participation to manage your account and calculate VIP rank, cashback and rakeback.
• We automatically collect technical data such as your IP address, device type, browser and session logs, partly to prevent fraud and to detect VPN or proxy use, which we treat as prohibited activity.
• We record your communications with our live chat and support team for quality and dispute-resolution purposes.

How We Use Your Data

Our OdinFortune platform uses your personal data for a number of legitimate purposes connected to running a secure and compliant online casino and sportsbook. We never collect more data than we reasonably need.

• We use your data to open, verify and maintain your account, including confirming that you are not located in one of our restricted jurisdictions.
• We use your financial details to process deposits and withdrawals, including applying our stated daily, weekly and monthly withdrawal limits.
• We use your wagering data to administer bonuses, the VIP Club ladder, missions, the store, Mini games and our referral programme.
• We use your contact details to send service messages, account notifications and, where you have opted in, marketing communications about promotions such as our reload bonuses and supplier events.
• We use technical and behavioural data to detect fraud, multiple accounts, proxy strategies or VPN masking, all of which we classify as fraudulent activity under our Fair Play & Security terms.
• We use your information to meet our legal and regulatory obligations, including responsible-gambling referrals to BeGambleAware.org.

Legal Basis for Processing

We process your personal data on the basis of contract performance, our legitimate business interests, your consent where required, and compliance with legal obligations. Where we rely on consent, for example for marketing emails, you may withdraw it at any time by contacting our support team or adjusting your account preferences.

Cookies and Tracking Technologies

Our OdinFortune Casino website uses cookies and similar technologies to operate core features, remember your preferences, and understand how players use our site, including the Casino, Live Casino, Instant and Sport sections. We use session cookies for login and gameplay functionality, and analytics cookies to improve navigation across our lobby categories. You can control cookies through your browser settings, though disabling certain cookies may limit the functionality of our platform.

Sharing Your Information

We do not sell your personal data. We at OdinFortune share information only where necessary to run our business and meet legal requirements.

• We share data with payment processors and crypto service providers to complete your deposits and withdrawals.
• We share data with identity verification providers to complete KYC checks before your first cashout.
• We share data with our game and live-dealer suppliers, including Ezugi, Evolution Gaming, BGaming and Play'n GO, strictly for the purpose of operating games and settling results.
• We share data with regulators, auditors or law enforcement where we are legally required to do so.
• We may share data with professional advisors in connection with account audits referenced in our Payout Policy.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to meet our legal, accounting and anti-fraud obligations. Where you close your account, our Account Closure provisions may still require us to retain certain records, including transaction history, for a defined period before deletion.

Data Security

Our OdinFortune team applies technical and organizational safeguards designed to protect your personal data against unauthorized access, loss or misuse. We restrict internal access to personal data to staff who need it to perform their duties, and we continuously review our security practices as our platform evolves.

International Data Transfers

Because OdinFortune Casino serves a residual European and international offshore audience, your data may be processed outside your country of residence. Where we transfer data internationally, we take reasonable steps to ensure it receives an appropriate level of protection consistent with this policy.

Your Rights

Depending on your location, you may hold a number of rights over your personal data. We aim to honour these rights promptly and fairly.

• You have the right to request access to the personal data we hold about you.
• You have the right to ask us to correct inaccurate or incomplete data.
• You have the right to request deletion of your data, subject to our legal retention obligations.
• You have the right to object to or restrict certain processing, including direct marketing.
• You have the right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, you can contact our support team at [email protected], available through live chat 24/7, or consult our FAQ and help centre for further guidance.

Restricted Jurisdictions

We remind you that OdinFortune does not accept customers from a number of jurisdictions, including the United Kingdom, Australia, Austria, Germany, France, Belgium, the Netherlands, Denmark, Portugal, Spain, Lithuania, Singapore and the other territories listed under our User Eligibility terms. If you access our services from a restricted jurisdiction, we may be required to suspend your account and retain relevant data for compliance purposes.

Children's Privacy

Our services are intended only for adults who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and we will take steps to delete any such data if we become aware of it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services or applicable law. We encourage you to review this page periodically. Continued use of OdinFortune Casino after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or about any aspect of this Privacy Policy, you can reach our support team via live chat, available 24/7, or by email at [email protected]. We are here to help with any privacy-related concern regarding your use of OdinFortune.